Please note that all orders on-demand; there is typically a 4-7 day window in which the items you order are being printed and prepared for shipment.
A customs duty fee may be applied when you receive your order. Unfortunately, we have no control over this and cannot reimburse you for this expense.
We accept most exchanges and returns as long as the item is still in like-new condition and hasn't been visibly worn. Unfortunately, we cannot accept exchanges or returns outside of 30 days of when your order was received.
Our goal is to make exchanges and refunds as easy as possible for you. Please email our team at Connor@youmattermost.ca to let us know what's going on and we'll figure out the best and most timely way to get everything resolved for you.